OPTIV ADVANTAGE: PRIMARY CARE, WORKPLACE PROTECTION, AND COVERAGE FOR EVERYONE.
A fixed indemnity benefit funded through a §125 election, paired with a dedicated primary care physician, the full Optiv care suite, Work Shield workplace protection, the Optiv Compass tracking app, and the Member App. When paired with Optiv Access, the plan reaches every employee on your payroll. Built for employers from 10 to 10,000.
ADVANTAGE IS THE KEYSTONE
ONE ARCHITECTURE. FOUR PLANS.
The Optiv architecture is one structural framework that supports four plans. Each builds on the next, from broadest reach to most complete coverage. Optiv Advantage is the keystone: the supplemental engine that recovers payroll tax, raises take-home pay, and delivers the care suite. The other three plans depend on Advantage to function.
Every Optiv engagement runs through Advantage. The other plans are added or removed depending on how the configuration is engineered for your workforce.
WHERE THE COST LANDS
COVERAGE ON PAPER IS NOT CARE IN PRACTICE.
Employer-sponsored premiums are projected to rise about 9.5 percent in 2026, the steepest increase in 15 years. The increase affects every employer making benefits decisions: those who offer major medical and are absorbing the renewal, those who have stopped offering it because the math no longer works, and those who have never offered it because the cost has always been out of reach. The pressure lands the same way in every case. On the employee.
Your employees need primary care. They need urgent care when something goes wrong. They need prescriptions to manage chronic conditions. They need behavioral health support. They need the kind of care any working adult needs across the course of a year. The barrier between them and that care is cost. The deductible they cannot meet. The co-pay that stops them at the door of the clinic. The full bill they face when there is no employer-provided plan at all. About forty-one percent of adults carry unpaid medical bills. Roughly one in four postpones care over cost. Care gets delayed. Prescriptions get rationed. Conditions get worse.
This is the coverage gap. It is the most expensive problem in employer benefits, because the underlying health conditions that go untreated produce larger claims later, and the workforce that cannot get care today is the workforce that turns over tomorrow.
What Optiv Advantage Does About It
Optiv Advantage closes the gap. The plan delivers the full care suite directly to your employees: a dedicated primary care physician, virtual urgent care 24/7/365, behavioral health, dermatology, chronic care, and a 400-plus prescription formulary, all at no copay. At the same time, the Health Maintenance Benefit pays cash directly to the employee through their paycheck every month, against any out-of-pocket cost the care suite does not absorb.
Your employees stop delaying appointments. They stop rationing medications. They get care infrastructure your existing setup never delivered. They keep more money in their paycheck every month.
If you currently offer major medical, your plan stays in place. Your carrier stays in place. If you do not offer major medical, Optiv Advantage delivers a complete care infrastructure for your employees without the cost of a traditional major medical plan. Either way, the architecture turns coverage on paper into care in practice.
Reaching The Rest Of Your Workforce
Most employer benefits stacks leave the part-time, contingent, and seasonal workforce uncovered. Optiv Access reaches them. Access is the care layer for the workforce a traditional plan was never built to reach, with eligibility criteria you set. It is presented alongside Advantage, with its cost netted out of the Advantage recovery, so the math holds. The two plans together reach 100% of your payroll.
What This Means Operationally
The coverage gap is not just an employee experience problem. It is a financial problem with a renewal-cycle consequence. Employees who delay care become employees who file larger claims later. Employees who ration medications become employees who develop the conditions the medications were preventing. Each year, the unaddressed gap feeds the next renewal increase. Closing the gap is the most direct path to a healthier, more stable claims experience and to interrupting the cycle.
Optiv Advantage closes that gap. Paired with Access, every employee on your payroll has employer-provided care.
Virtual Urgent Care
Board-certified physicians available 24 hours a day, every day of the year. Visits typically completed in under 15 minutes.
Behavioral Health
Therapy and psychiatry on the employee's schedule. No referral required. No specialist copay.
Virtual Dermatology
Board-certified dermatologists for skin, nail, and hair conditions. Images and history submitted through the app; clinical guidance returned within hours.
THE CARE SUITE
CARE IN PRACTICE. NOT COVERAGE ON PAPER.
This is what care in practice actually looks like. Your employees get a dedicated primary care physician they can book with directly, a virtual care team available within 15 minutes for urgent needs, access to 13 specialty disciplines, a 400+ medication formulary delivered to their door, and behavioral health, dermatology, and chronic care included. All at $0 copay. All for the whole family. None of it produces a bill at the end of the visit.
A Real Doctor Your Employees Actually Know
Most §125 supplemental plans offer on-demand telehealth: the employee opens an app, requests a visit, connects to whoever is on call. The visit ends and the employee never sees that physician again. The relationship is transactional. The physician does not know the patient. The next visit is with a different physician.
Optiv Advantage is different. Each enrolled employee gets a dedicated virtual primary care physician. They book with that specific physician. They see them again and again. The physician knows their history, their medications, their chronic conditions, their family situation. Follow-ups happen with the same doctor. The relationship is continuous, the way a relationship with a brick-and-mortar primary care doctor would be.
This is the brand-defining differentiator. Most §125 telehealth is a help line. Optiv Advantage is a primary care relationship.
Behind the dedicated PCP, an integrated care team is available 24/7/365 for urgent needs. Most virtual visits connect to a physician in under 15 minutes. No copay. No deductible to meet. No six-hour wait in an emergency room for something that should have taken fifteen minutes. The care team handles urgent care, behavioral health, dermatology, and chronic care coordination, with the dedicated PCP coordinating the longer-term care plan.
The Full Care Suite, Included For The Whole Family
Beyond primary care, every enrolled employee has access to the full Optiv care suite. Everything is included. Everything is for the whole family. Everything is at $0 copay.
Chronic Care Management
Ongoing care for the conditions most of a workforce actually carries: diabetes, hypertension, high cholesterol, COPD, asthma, depression and anxiety. The dedicated PCP and care team coordinate care across the year, not just at the moment of a flare-up.
Prescription Benefit
Four hundred plus medications delivered to the employee's door at no copay. The formulary concentrates on the chronic maintenance medications that drive the bulk of employer plan cost and the conditions most workforces carry: blood pressure, cholesterol, diabetes, depression and anxiety, asthma, and heart disease.
Message a Specialist
Direct access to 13 specialty disciplines: general practice, pediatrics, women's health, psychology, dermatology, allergy, endocrinology, ophthalmology, dental, pharmacy, dietetics, sports medicine, and alternative medicine. Replies come within 24 hours. No referral required. No specialist copay.
Care Navigation
A dedicated care team that routes employees to the right site of care, every time. The friction of "do I go to urgent care or the ER or wait until Monday for the PCP" disappears.
Lifestyle Coaching
Weight, nutrition, sleep, and stress programs available on demand.
This is what your employees get. Not telehealth tacked on top of coverage. Not a help line. A complete care infrastructure, included with the plan, delivered to the whole family, at $0 copay.
Your employees do not just have coverage. They have care.
THE MECHANICAL LAYER
NO WAITING ROOM. NO RECEIPTS TO CHASE.
A care suite only works if your employees can actually use it, and a tax-advantaged benefit only holds together if the substantiation is captured cleanly. Optiv Advantage builds both into the plan. The Member App carries the care: one digital front door for every employee and their family. Compass carries the substantiation: §213(d) tracking that runs automatically across the year. Neither is an add-on. They are how the architecture operates in real life.
The Member App · Care In One Place
A benefit only works if employees actually use it. The Member App is the single digital front door to every part of Optiv Advantage. Employees and their dependents open one app and tap straight into the care suite. Primary care, urgent care, behavioral health, dermatology, prescriptions, specialist messaging, care navigation, and their Health Maintenance Benefit, all in one place.
No portal training. No referral maze. No multiple logins for different benefits. Most virtual visits connect to a physician in under 15 minutes, anywhere in the country, any time of day or night.
The whole family is covered. A working parent with three kids does not pay per-dependent fees, does not enroll dependents separately, does not navigate different portals for different family members. Everyone on the policy has the same access through the same app.
Compass · Every Eligible Dollar, Captured
Across the plan year, your employees make hundreds of §213(d) qualifying purchases. Provider visits. Prescription fills. Pharmacy items. Procedures. Co-insurance payments. Each one substantiates the Health Maintenance Benefit and protects the §105(b) tax treatment that lifts the employee's take-home pay.
Tracking that by hand is impossible. Receipts get lost. Categories get confused. Most members would only catch a fraction of their eligible spend, and the Health Maintenance Benefit would only partially materialize. The substantiation problem would become the employee's problem at tax time.
Compass solves it before it starts. Employees link their cards, bank accounts, and pharmacy rewards programs once. Compass then reads every receipt across the plan year automatically. AI flags the §213(d)-eligible spend. Ineligible items get filtered out. The employee sees a running total all year, and the substantiation supporting their Health Maintenance Benefit is captured without any manual work.
The result is the Health Maintenance Benefit fully realized on the paycheck. Not the partial benefit an employee gets when they forget half their receipts. The full benefit, every pay cycle, all year.
Two tools. One bundled architecture. Both included with every Optiv Advantage implementation at no additional cost. The Member App makes the care accessible. Compass makes the substantiation automatic. Together, they turn the architecture into something that actually runs in the real world, not just on paper.
WHAT THE PLAN RETURNS
YOUR PAYROLL RECOVERS. YOUR WORKPLACE GETS PROTECTED.
Optiv Advantage returns value to the employer in two ways. The first is structural: payroll tax recovery, 100% workforce coverage, a healthier claims experience, and operational lift that requires almost no time from your team. The second is bundled: Work Shield, a complete workplace misconduct solution that most employers pay for separately, included with every Optiv Advantage implementation at no additional cost. Both arrive without a separate purchase, without a separate contract, without a separate line item on the budget.
The Structural Returns
Payroll Tax Recovery
Every dollar your employees elect through the §125 pre-tax pathway reduces your matching FICA obligation by 7.65%. The recovery is structural. It happens whether or not a claim is ever filed. It happens on every payroll, every pay period, sustained across the year.
100% Workforce Coverage
Optiv Advantage covers your eligible employees. Optiv Access, presented alongside Advantage with its cost netted out of the recovery, reaches the part-time, contingent, and seasonal workforce traditional plans were never built to reach. Together, the two plans deliver employer-provided care to every employee on your payroll.
A Healthier Claims Experience
When employees stop delaying appointments, stop rationing medications, and start using care infrastructure your existing plan never delivered, the underlying claims experience improves. Untreated conditions do not escalate. Manageable conditions stay manageable. The renewal cycle inherits a healthier workforce instead of a sicker one.
Zero HR Bandwidth
Optiv maintains the §125 documentation, the SPD, and the plan amendments. A licensed third-party administrator handles claims adjudication. A dedicated care-coordination team supports enrollment and member service. Your HR team's role is the census and the signature. Everything else is supported.
The Bundled Workplace Protection
Work Shield is different from anything else in the plan. It does not deliver healthcare. It does not maintain the Health Maintenance Benefit. It is a complete workplace misconduct solution that many employers buy as a standalone product, with separate contracts, separate retainers, and separate budgets.
Optiv includes Work Shield in every Optiv Advantage implementation. No separate cost. No separate contract. No add-on conversation.
What Work Shield Actually Does
Workplace misconduct rarely starts as a lawsuit. It starts as a concern that goes unreported, gets handled inconsistently in-house, or sits unresolved until it escalates into legal exposure, settlement costs, and turnover. This is the largest uninsured risk most employers carry.
Report. Every employee gets a secure, 24/7 channel to report any concern, anonymously or not, by mobile, web, or call center.
Investigate. Certified third-party legal professionals investigate every incident impartially, never your own team. The HR director is not the investigator. The owner is not the investigator. The work happens off your plate.
Resolve. Work Shield delivers fair, defensible resolution recommendations based on the findings, with documented case records and real-time visibility throughout.
What Work Shield Delivers
~80%
faster resolutions than the national benchmark
41 → 11
reported incidents per year at one client after partnering
11 → 0
EEOC claims at that same client in the years after
Most reporting tools collect complaints and hand them back to your HR team. Work Shield owns the whole process and produces defensible outcomes. It is the kind of workplace protection most employers retain consultants to build over years.
You get it because you signed up for Optiv Advantage.
Two categories of return, both built in. Payroll tax recovery and 100% workforce coverage on the structural side. A complete misconduct solution on the bundled-bonus side. The architecture pays back on the books. Work Shield protects the workforce that produces those books. Both are part of Optiv Advantage. Neither costs extra.
COMPLIANCE AND DEFENSIBILITY
ENGINEERED FOR COMPLIANCE.
Section 125 supplemental benefits have received increased regulatory attention in recent years. The IRS Chief Counsel issued non-precedential guidance in 2023 examining specific wellness-payment arrangements. The Departments of Treasury, Labor, and HHS released a final rule in April 2024 reinforcing the need for proper insurance structure, carrier filing, and regulatory compliance. Optiv Advantage is engineered to operate squarely within the established framework, not adapted around it. Five structural choices make the plan defensible.
The Five Structural Differentiators
1
Fully Insured Risk Transfer
An A-rated, state-licensed carrier bears 100% of claims risk. The employer has zero financial exposure to claims outcomes. This eliminates the self-funded risk that has been a focal point of regulatory concern in competing models.
2
Separation Of Roles
The employer is the plan sponsor. The carrier is the claim payer. A licensed third-party administrator handles claims adjudication. Substantiation runs through Compass, not through the employer. This clear delineation preserves the independence the architecture requires.
3
Qualified Medical Event Triggers
Benefits are triggered exclusively by §213(d) qualifying medical events. Not wellness activities. Not lifestyle participation. Not generic engagement metrics. This directly addresses the issue at the center of recent IRS scrutiny of wellness-arrangement products.
4
Substantiation Built Into The Architecture
Compass provides receipt-level documentation, real-time expense tracking, and employee-level reporting. Every benefit payment can be traced to a qualifying medical event and substantiated at the individual level. The audit trail is captured in the ordinary course of the plan, not assembled after the fact.
5
No Compensation Linkage
Indemnity payments are not tied to services the employee performed. They are not wages. This distinction matters for FICA, FUTA, and withholding treatment, and it is supported by a 2025 tax opinion on file.
The Statutory Foundation
§125
The funding pathway. A cafeteria plan election allows the employee to pay premiums on a pre-tax basis. §125 has supported employer-sponsored benefits since 1978 and has been refined through IRS Publication 15-B across decades of guidance.
§105(b)
Governs the income-tax treatment of benefits paid for medical care. To the extent the Health Maintenance Benefit matches documented §213(d) medical expense, the payments are excluded from gross income. Any excess at year-end is reconciled under §1.105-2 and Rev. Rul. 69-154.
§213(d)
Defines what qualifies as medical care. The definition is broad: provider visits, prescription fills, procedures, hospital stays, dental and vision care, and thousands of additional categories.
Carrier Strength
The carrier underwriting Optiv Advantage is an A-rated, state-licensed insurance carrier with established regulatory standing and broad state filing approval. Carrier financial-strength ratings are per S&P and AM Best, as published.
The plan is built on settled statutory ground, administered by independent third parties, underwritten by an A-rated state-licensed carrier, and substantiated at the individual level. Each of these is a structural choice. Together they are the architecture that holds under examination.
A detailed compliance brief is available during the discovery process for advisors, CFOs, or counsel who want the full structural analysis.
KNOW YOUR NUMBERS, BEFORE YOU MAKE THE CALL.
The case for Optiv Advantage is structural. The math is specific. Before you schedule a conversation, see what the plan would actually deliver for your workforce. The calculator models your census, your wage structure, and your participation profile against the §125 architecture, and it returns a custom projection with full disclosures. No commitment. No sales call required.
The Optiv Group helps employers evaluate tax-advantaged benefits strategies, payroll-linked savings opportunities, and modern coverage paths with compliance-aware plan design.
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Educational content only. Savings estimates are not guarantees and require plan-specific review.